Inside Sales Representative - Appointment Setting - Charlotte, NC
Charlotte, NC
Full Time
Mid Level
Are you a motivated sales professional who enjoys talking with customers, overcoming objections, and turning qualified leads into scheduled appointments?
Bath Fitter is looking for an experienced Inside Sales Representative to join our team. In this role, you'll contact homeowners who have already expressed interest in our products through our marketing efforts. Your goal is to build rapport, qualify customer needs, and schedule appointments for our outside Sales Consultants.
If you're confident on the phone, enjoy achieving goals, and want the opportunity to earn bonuses based on your performance, we'd love to hear from you.
What You'll Do
Benefits
Bath Fitter is an established industry leader with a reputation for quality products and exceptional customer service. As an Inside Sales Representative, you'll play an important role in helping homeowners take the next step in their remodeling journey while working in a supportive, team-oriented environment that rewards performance.
If you're ready to build your sales career with a company that values hard work, teamwork, and results, we'd love to hear from you.
Bath Fitter is looking for an experienced Inside Sales Representative to join our team. In this role, you'll contact homeowners who have already expressed interest in our products through our marketing efforts. Your goal is to build rapport, qualify customer needs, and schedule appointments for our outside Sales Consultants.
If you're confident on the phone, enjoy achieving goals, and want the opportunity to earn bonuses based on your performance, we'd love to hear from you.
What You'll Do
- Follow up with marketing-generated homeowner leads (no cold calling)
- Make outbound calls to qualify customer interest and schedule in-home sales appointments
- Build rapport and provide exceptional customer experience
- Overcome objections and confidently ask for the appointment
- Accurately document customer interactions in our CRM system
- Consistently follow up leads to maximize appointment opportunities
- Meet or exceed daily, weekly, and monthly performance goals
- Work closely with the outside sales team to support company growth
- Competitive and goal-oriented
- Confident speaking with customers over the phone
- Motivated by performance-based incentives
- Persistent with follow-up and comfortable overcoming objections
- Organized, dependable, and detail-oriented
- Coachable and eager to continue developing their sales skills
- Minimum of 2 years of inside sales, outbound sales, phone sales, or call center sales experience
- Proven success setting appointments or closing sales over the phone
- Strong communication, persuasion, and objection-handling skills
- Experience working in a fast-paced, performance-driven environment
- Proficiency with Microsoft Outlook, CRM software, and basic computer applications
- Excellent organization and follow-through
- Home improvement, remodeling, or construction industry experience is a plus, but not required
Benefits
- Competitive hourly pay
- Performance-based bonus opportunities
- Medical, dental, and vision insurance
- Company-paid life insurance
- Company-paid long-term disability insurance
- Paid Time Off (PTO)
- Seven paid holidays
- Opportunities for growth and advancement within the company
Bath Fitter is an established industry leader with a reputation for quality products and exceptional customer service. As an Inside Sales Representative, you'll play an important role in helping homeowners take the next step in their remodeling journey while working in a supportive, team-oriented environment that rewards performance.
If you're ready to build your sales career with a company that values hard work, teamwork, and results, we'd love to hear from you.
About Bath Fitter
For over 40 years, Bath Fitter has been the leader in bathtub and shower remodeling, providing high-quality, seamless tub-over-tub solutions. Our products offer a one-day installation process, premium materials, and an industry-best warranty, making us the top choice for homeowners and commercial properties across North America.
Now is the perfect time to join our team and build a career with a company that values your skills!
Apply today and take the next step in your professional journey!
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